We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at tienda@edu-sol.com with details of the product and the defect. We will contact you to arrange return of the item.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Some items are non-refundable and non-exchangeable. These include digital goods and services, including access to online platforms